About Us

“Treat your clients, suppliers, and the company as you would like to be treated yourself”

Paragon Travel - Paragon Travel in 1948

Our History

Established in 1948, Paragon Travel has continued to provide outstanding service for both the local East York community and beyond such borders as a travel agency. Our knowledgable and respectful agents are available to assist you any time during our scheduled business hours, regardless if you have scheduled an appointment, via phone, online over email or through our site, and in person. Originally serving as a steamship agency for Canada's southern European communities, the agency has evolved into a well respected full travel agency tending to clients business and leisure travels. Our family of agents is composed of intelligent and passionate individuals with wonderfully rich and diverse backgrounds. This is evident in both the multiple languages spoken as well as the varying areas of specialization within travel and travel destinations.

Customer Service Policy

As agents our business is to first and foremost serve you. We frequently receive deals and packages not advertised online by travel corporations. We filter through the abundance of information to customize your adventure to suit you and your needs, while simultaneously cutting back on additional fees and expenditures. Our Four Way Test:

Is it the truth?

Is it fair to all concerned?

Will it build good will and better friendships?

Will is be beneficial to all concerned?

As part of our service, Paragon Travel offers delivery of all travel documents within Canada and the United States to either your home or business at no additional charge. As a secondary option, we are available to schedule arrangements for you to receive them at an airport or cruise pier if you wish to do so.

Our Credentials

Registered by TICO - Travel Industry Council of Ontario (1011988): such registered agencies must comply with firm financial and professional standards as mandated by Ontario law. Accredited by IATA - The International Air Transport Association. Member of the Ensemble Travel Group - An International association of  independent Canadian, Australian and U.S. travel agencies.

Comments or Inquiries?

Please contact Nick Lawley, President. 1-888-461-0231 or nick@paragontravel.com

*Who we are not: Paragon Travel, is not affiliated in any manner with, Paragon Tours or Paragon Travel & Tours in the United States or England.*

Business Hours

Regularly Scheduled Hours
Monday : 9.00am – 6.00pm Tuesday : 9.00am – 6.00pm Wednesday : 9.00am – 6.00pm Thursday : 9.00am – 6.00pm Friday : 9.00am – 6.00pm Saturday : 9.30am – 4.00pm Sunday : Closed

After Hours Emergency

This contact information is to be used in the case of an emergency only outside of our regularly scheduled business hours. While we do try our best to respond to calls and emails as promptly as possible, we cannot guarantee any time responses. We apologize in advance if a responding agents sounds to be in deep sleep when the call.

CALL 416-461-0231 then select 9

1-888-461-0231 then select 9

TEXT 416-910-4590

We reserve the right to charge an after hours premium service fee, if in our opinion the call was not a valid after hours emergency customer service call.